SHIPPING


Due to the disruption Covid-19 has had on postal services I am only shipping orders using tracked services. I hope to be able to offer people the cheaper non-tracked option when things have calmed down. Apologies for this!

UK SHIPPING

Royal Mail second class signed for (2 working days): £3.90

Royal Mail 1st class signed for (1 working day): £4.50

EU SHIPPING

Royal Mail standard delivery (no tracking): £8

Royal Mail tracked and signed: £10

NON-EU INTERNATIONAL SHIPPING (excluding the USA)

Royal Mail standard delivery (no tracking): £9

Royal Mail tracked and signed: £12

USA SHIPPING

Royal Mail standard delivery (no tracking): £9

Royal Mail tracked and signed: £14

Please note - orders placed that are being sent to outside the UK can vary a bit with delivery times, depending on what happens when they hit customs or during busy postal periods. The majority of orders arrive within 7 working days but please allow up to 14 working days.

 

RETURNS

If you would like to return or exchange an order please send me an email beforehand. I am happy to accept returns if they are made within 30 days and the jewellery is in its original condition. Unfortunately I do not refund shipping costs and it is your responsibility to ensure your items are returned safely. Many of my crystals need to be handled with care so package your pieces well and send them using a tracked service. I cannot be held responsible for any items that get lost in the mail on their way back to me.